Warranty Details: Pneumatic Vacuum Elevators warrant to the original consumer purchased of the Pneumatic Vacuum Elevator Lift, that the company will repair or exchange, at its option, any part of the lift that fails by reason of defective material or workmanship as follows: Repair or replace parts for a period of 36 months from the date of lift purchased and installed. This manufacturer extended warranty offering does not cover labor charges incurred in the removal or replacement of parts. To obtain warranty service, homeowner must promptly notify the PVE authorized dealer from whom the lift was purchased and installed, within the warranty period. Manufacturer extended warranty does not cover: Batteries and malfunction or damage to lift parts caused by accident, misuse, abuse or lack of proper maintenance, neglect, improper adjustment, modification, alteration, the structural condition of your building, overloading, failure to follow the lift operating instructions, or acts of God (i.e. weather, lighting, flood, etc.. Manufacturer extended warranty is void if: Lift has been installed or maintained by someone other than an authorized Pneumatic Vacuum Elevator dealer. Lift has been modified or altered in any respect from its original design without written authorization by PVE. The user does not join a preventative maintenance program offered by an authorized PVE dealer and does not have the lift inspected at least once every 6 months or more frequent as use or environment dictates. The “PVE Product Installation Report” has not been sent in to PVE.